Stop Losing Injury Cases Because Someone Missed the Phone
After an accident, potential clients often call multiple law firms
Meet Call ViVi , your always on AI intake receptionist
✔ Answers every call instantly (24/7)
✔ Qualifies personal injury leads
✔ Books consultations automatically
✔ Captures client details and case information
✔ Protects thousands in potential legal fees
No contracts. Cancel any time. No contracts.
Cancel anytime.
After an accident, potential clients often call After an accident, potential clients often call multiple law firms.
The attorney who answers first frequently wins the case.
Call ViVi is an AI legal intake agent that answers every call, qualifies injury leads, and schedules consultations automatically.
The attorney who answers first frequently wins the case.
Call ViVi is an AI legal intake agent that answers every call, qualifies injury leads, and schedules consultations automatically.
Law firms lose calls when calls go unanswered
Research from the Clio Legal Trends Report shows that:
• Only about 40% of law firms answer calls from potential clients
• Nearly half of firms are unreachable by phone
• Over one-third of incoming calls go unanswered
When an injured person can't reach a lawyer they simply call the next firm on Google.
Why We Built CallViVi
CallViVi was built by a husband & wife team who lived the problem firsthand.
I’m Mike. I’ve worked in technology and sales for decades. My wife, Colleen, is a licensed psychotherapist with over 20 years of experience running a small business.
Like most small businesses, her practice lost opportunities every day, not because demand wasn’t there, but because it’s impossible to answer every call, qualify every prospect, and book appointments instantly, 24/7.
Missed calls meant missed revenue.
So we built CallViVi. She is an always-on inbound sales and scheduling agent that answers calls, qualifies leads, and books appointments automatically, without adding payroll or complexity.
From Missed Calls to Booked Opportunities
Once CallViVi was connected, the chaos stopped.
No more phone tag.
No more missed opportunities.
No more inbound calls falling through the cracks.
CallViVi doesn’t replace people. She replaces burnout. She handles inbound conversations so your team can focus on what they do best, while your business captures the revenue it’s already earning.
Built to Grow With Your Practice
Whether you’re a solo practitioner or a growing firm, CallViVi is designed to turn inbound calls into qualified, booked opportunities automatically.
Choose the plan that fits your call volume today, and scale up as your business grows!
Mike Dowdy & Colleen Mullen, Founders of Call ViVi
What your inbound agent does on every call
✅ Answers inbound calls 24/7
✅ Captures potential client details (name, reason, timeline, key notes)
✅ Qualifies personal injury cases
✅ Schedules consultations automatically
✅ Transfers urgent calls to your team
✅ Records calls for review and training
✅ Logs outcomes so you know what happened on every call
No new phone system. No complicated integrations. Just connect your calendar and start booking more inbound opportunities.
Call ViVi converts inbound calls in 3 easy steps!
STEP 1: Call ViVi answers every inbound lead. She engages instantly!
Call ViVi picks up immediately, so prospects don’t bounce to your competitors.
24/7 Coverage
Consistent greeting
Captures contact info
Step 2: Call ViVi Quickly Qualifies Callers
Call ViVi asks your questions, your way!
ViVi qualifies leads using your script and rules, so your team only deals with real opportunities.
Custom questions
Tags outcomes (qualified / not qualified)
Handles FAQs confidently
Step 3: Take the next step- Turn Intent into Action!
ViVi drives the call to a booked appointment or transfer request.
Confirms details
Locks the appointment in
Sends confirmation message
Choose Your Plan
Stop Letting Potential Clients Call the Next Law Firm
Whether you’re a solo personal injury attorney, or you are an established, multi-location firm, there’s a Call Vivi plan that matches your firm’s needs.
Every plan includes:
✔ Answers Potential Injury Clients 24/7
Ensures every accident victim who calls your firm speaks to someone immediately — day or night.
✔ Professional, Empathetic Intake Conversations
Responds to injured callers with professionalism and compassion while guiding them through the intake process.
✔ Captures and Qualifies Personal Injury Leads
Collects key case details like accident type, injury information, and timeline so your team only reviews viable cases.
✔ Guides Callers Toward the Next Step
Schedules consultations, routes urgent cases, or transfers high-intent prospects to your office.
✔ Reduces Intake Staff Overload
Handles repetitive intake conversations so your team can focus on client care and case preparation.
✔ Integrates With Your Legal Calendar and Systems
Connects with your calendar, CRM, or case management tools to schedule consultations automatically.
✔ Sends SMS Confirmations to New Clients
Automatically sends appointment confirmations, directions, and intake instructions via text.
✔ Records Every Intake Call
Provides recordings so attorneys and intake teams can review conversations and improve case screening.
✔ Follows Your Firm’s Intake Script
Uses your firm's intake questions and can adapt responses naturally to keep conversations flowing.
✔ Creates Call Transcripts and Case Summaries
Each call is documented so your team receives a clear summary of the potential case.
✔ Shares Important Firm Information With Callers
Can answer common questions about your firm, consultation process, and practice areas.
✔ Provides Call Activity Alerts
Get notified when new potential cases call your firm.
✔ Uses a Custom Knowledge Base for Your Practice
ViVi learns your firm's services, case types, and intake preferences.
✔ Provides Intake Performance Insights
See call trends, lead quality, and intake performance so you know how many cases are coming in.
Indy Growth Plan
1 Agent
$299/m
150 Minutes Included
Best for:
• Solo personal injury attorneys who want every potential client call answered
• Small PI law firms that need help capturing after-hours accident inquiries
• Attorneys who want to qualify injury cases and book consultations automatically without hiring additional intake staff
SMB Accelerator Plan
1 Agent
$750/m
750 Minutes Included
Best for:
COMING SOON!
COMING SOON!
High-Volume Pro Plan
3 Agents
$1,499/m
2000 Minutes Included
Best for:
High-call-volume businesses,
Multi-location teams,
Companies where every inbound call represents meaningful revenue.
COMING SOON!
*The 1-month free is calculated on your monthly rate for the first year of your subscription. Each subsequent renewal will be for the current 12-month rate for the subscription plan.
Mike & I certainly didn’t create Call ViVi in an “incubator” or a lab. We built her over many hours in our living room in San Diego. When we had the time, we would take our office to our favorite bayfront hotel lounge for a change of view. There were no investors, no corporate sponsors, just the 2 of us. We had an idea for a solution to a problem we both faced in our careers. We just needed to figure out how to bring it to life.
Mike has worked in technology management and sales since the early days of DOS, and I’ve been a licensed psychotherapist for 20 years. Together, we’ve spent decades inside small businesses, building them, running them, and feeling the pressure of wearing too many hats.
And we saw the same costly problem everywhere.
The Revenue Leak Most Small Businesses Don’t See
Most small businesses don’t lose revenue because they lack demand.
They lose revenue because inbound leads aren’t handled well.
Calls go unanswered.
Prospects aren’t qualified.
Follow-up is inconsistent.
Appointments don’t get booked, or don’t show.
By the time a business realizes what’s happening, opportunities have already slipped away, long before a real sales conversation ever begins.
We built CallViVi to fix that leak. Inbound opportunities don’t disappear before your team even gets a chance to sell your service.
The Problem Started at Home
At my private practice, the issue went deeper than missed calls.
Inbound inquiries were coming in, but they weren’t being handled like sales opportunities.
Some callers weren’t a good fit.
Others needed quick answers to decide if I was the right therapist for them.
Many callers moved on to the “next best whoever” on their list before I would ever get to speak with them.
Calls went to voicemail during sessions.
Messages piled up.
Follow-up happened late, sometimes way too late for the caller’s needs.
Even when I called people back, although a necessary task to stay in business, it was not always the best use of my time.
Hiring a full-time sales or intake person wasn’t realistic.
Handling every inquiry herself wasn’t sustainable.
Something had to change.
We Didn’t Need More People Answering Phones
We needed a smarter inbound sales system.
One that could:
Answer every call
Ask the right qualifying questions
Route serious prospects forward
Book appointments instantly
Do it consistently, 24/7
So we built ViVi.
So We Built ViVi
ViVi isn’t just an AI receptionist (check out services here).
She’s a fully trained inbound sales and lead-qualification agent who:
✔ Answers calls 24/7
✔ Screens and qualifies inbound leads
✔ Routes the right prospects to scheduling
✔ Books appointments directly to your calendar
✔ Reduces drop-off with smart follow-ups
✔ Protects your time - and your revenue!
And yes, she sounds human.
What Happened Next Surprised Us
Once ViVi started handling inbound calls, everything changed.
No more missed opportunities.
No more inconsistent intake.
No more hot leads going cold.
Every caller was greeted professionally.
Every inquiry followed the same qualification flow.
Every serious prospect was guided toward a next step.
Instead of reacting to inbound calls, the business finally had a predictable inbound pipeline.
ViVi Doesn’t Replace Sales Teams. She Makes Them More Effective.
At first, we wondered if staff would see ViVi as “competition.”
They didn’t.
They saw her as a relief.
ViVi handled the repetitive inbound conversations — qualifying, routing, scheduling — so humans could focus on real conversations, real relationships, and real closing.
She didn’t replace people.
She replaced burnout, inconsistency, and lost momentum.
CallViVi didn’t replace the team — she became part of it.
Built by a Husband-and-Wife Team to Solve a Costly Business Problem
CallViVi was built for small and midsized businesses that rely on inbound calls to grow — and can’t afford to lose revenue to voicemail, slow follow-up, or unqualified leads.
She answers.
She qualifies.
She books.
She never sleeps.
And she helps your business capture the revenue it’s already generating.
Mike Dowdy & Colleen Mullen
Founders, CallViVi