Stop Losing New Clients to Missed Calls
After an accident, potential clients often call multiple law firms.
Make sure when they call yours, the call is answered.
People want the process of securing an attorney when they need one to be simple.
The reality is, no matter how good you are at what you do, or how specialized you are, the attorney-client relationship begins with the 1st incoming call to your office.
Call ViVi is designed to answer your calls, qualify personal injury leads, and schedule consultations automatically.
When Call ViVI manages your incoming calls, she:
Leaving you with peace of mind and a full caseload!
Law firms lose potential clients when calls go unanswered.
Research from the Clio Legal Trends Report shows that:
• Only about 40% of law firms answer calls from potential clients
• Nearly half of firms are unreachable by phone
• Over one-third of incoming calls go unanswered
When an injured person can't reach a lawyer, they simply call the next firm on Google.
✔Answers every call instantly (24/7)
✔ Provides information about your work
✔Makes callers feel heard and supported
✔ Qualifies personal injury leads
✔ Books consultations automatically
✔ Captures client details and case information
✔ thousands in potential legal fees
Call ViVi Now!
Ask her how she can help support your law firm!
(858) 227-6745
If you want to hear what a client hears when ViVi answers a call, click here!
Why We Built CallViVi
CallViVi was built by a husband & wife team who had a problem that needed a solution.
I’m Mike. I’ve worked in technology and sales for decades. My wife, Colleen, is a licensed psychotherapist with over 20 years of experience running a small business. Check out her work at DrColleenMullen.com.
Like most small businesses, her practice lost opportunities every day, not because demand wasn’t there, but because it’s impossible to answer every call, qualify every prospect, and book appointments instantly, 24/7.
Missed calls meant missed revenue.
So we built CallViVi. She is an always-on inbound sales and scheduling agent that answers calls, qualifies leads, and books appointments automatically, without adding payroll or complexity.
From Missed Calls to Booked Opportunities
Once CallViVi is connected, running your law practice is easier than you ever dreamed possible!
No more phone tag.
No more missed opportunities.
No more inbound calls falling through the cracks.
CallViVi doesn’t replace people. She replaces burnout. She handles inbound conversations so your team can focus on what they do best, while your business captures the revenue it’s already earning.
Built to Grow With Your Law Firm
Whether you’re a solo practitioner or a growing firm, CallViVi is designed to turn inbound calls into qualified, booked opportunities automatically.
Choose the plan that fits your call volume today, and scale up as your firm grows!
Mike Dowdy & Colleen Mullen, Founders of Call ViVi
What Call ViVi does on every call:
✅ Answers inbound calls 24/7
✅ Captures potential client details (name, reason, timeline, key notes)
✅ Qualifies personal injury cases
✅ Schedules consultations automatically
✅ Transfers calls to your team as necessary
✅ Records calls for review and training
✅ Logs outcomes so you know what happened on every call
No new phone system. No complicated integrations. Just connect your calendar and start booking more inbound opportunities.
Call ViVi converts inbound calls in 3 easy steps!
STEP 1: Call ViVi answers every inbound lead. She engages instantly!
Call ViVi picks up immediately, so prospects don’t bounce to your competitors.
24/7 Coverage
Consistent greeting
Captures contact info
STEP 2: Call ViVi Quickly Qualifies Callers
Call ViVi asks your questions, your way!
Call ViVi qualifies leads using your script and rules, so your team only deals with real opportunities.
Custom questions
Tags outcomes (qualified / not qualified)
Handles FAQs confidently
STEP 3: Call ViVi Turns Intent into Action!
Call ViVi drives the call to a booked appointment.
Confirms details
Locks the appointment in
Sends confirmation message
If you want to know what a client experiences when they Call ViVi, call her now!
(Hint: Ask her the questions potential clients ask when they first call seeking your services.)
(619) 304-5915
How Call ViVi Connects You to Real Customers in Real Time
Most customers already have a line they can use.
And if you don’t, we’ll help you set one up in minutes.
To find out more about how Call ViVi Connects to your phone system, click here >
Choose Your Plan
✔ Answers New Client Inquiry Calls 24/7
✔ Provides a Professional, Empathetic Intake Conversation
✔ Captures and Qualifies New Client Leads
✔ Guides Callers Towards Next Steps
✔ Reduces Intake Staff Overload
✔ Integrates With Your Legal Calendar and System
✔ Sends SMS Confirmations to New Clients
✔ Records Every Call
✔ Follows Your Firm’s Intake Script
✔ Creates Call Transcripts and Case Summaries
✔ Shares Important Firm Information With Callers
✔ Provides Call Activity Alerts
✔ Uses a Custom Knowledge Base for Your Practice
✔ Provides Intake Performance Insights
Find the plan that fits your firm
Whether you’re a solo personal injury attorney, or you are an established, multi-location firm, there’s a Call Vivi plan that matches your firm’s needs.
Every plan includes:
Solo Attorneys
1 Agent
$299/m
150 Minutes Included
Best for:
• Solo personal injury attorneys who want every potential client call answered
• Small PI law firms that need help capturing after-hours accident inquiries
• Attorneys who want to qualify injury cases and book consultations automatically without hiring additional intake staff.
Growing Law Firms
1 Agent
$750/m
750 Minutes Included
Best for:
• Growing personal injury law firms receiving a steady flow of accident and injury inquiries
• Firms with intake staff who need help handling call volume during busy periods
• Attorneys who want faster lead response, better case screening, and more consultations booked automatically
High-Volume Pro Plan
3 Agents
$1,499/m
2000 Minutes Included
Best for:
• High-volume personal injury firms receiving frequent accident and injury inquiries throughout the day
• Law firms running large marketing campaigns (Google Ads, billboards, TV, referral networks) that generate constant inbound calls
• Multi-attorney or multi-location PI practices that need consistent intake
*The 1-month free is calculated on your monthly rate for the first year of your subscription. Each subsequent renewal will be for the current 12-month rate for the subscription plan.
Mike & I certainly didn’t create Call ViVi in an “incubator” or a lab. We built her over many hours in our living room in San Diego. When we had the time, we would take our office to our favorite bayfront hotel lounge for a change of view. There were no investors, no corporate sponsors, just the 2 of us. We are just a couple of over-thinking Gen X’ers who had a problem, so, of course, we had to solve it ourselves (IYKYK). We had the concept for the solution to the problem we both faced in our careers. We just needed to figure out how to bring it to life.
Mike has worked in technology management and sales since the early days of DOS, and I’ve been a licensed psychotherapist for 20 years. Throughout our careers, we’ve spent decades inside small businesses, building them, running them, and feeling the pressure of wearing too many hats.
And we saw the same costly problem everywhere.
The Revenue Leak Most Small Businesses Don’t See
Most small businesses don’t lose revenue because they lack demand.
They lose revenue because inbound leads aren’t handled well.
Calls go unanswered.
Prospects aren’t qualified.
Follow-up is inconsistent.
Appointments don’t get booked, or don’t show.
By the time a business realizes what’s happening, opportunities have already slipped away, long before a real sales conversation ever begins.
We built CallViVi to fix that leak. Inbound opportunities don’t disappear before your team even gets a chance to sell your service.
The Problem Started at Home
At my private practice, the issue went deeper than missed calls.
Inbound inquiries were coming in, but they weren’t being handled like sales opportunities.
Some callers weren’t a good fit.
Others needed quick answers to decide if I was the right therapist for them.
Many callers moved on to the “next best whoever” on their list before I would ever get to speak with them.
Calls went to voicemail during sessions.
Messages piled up.
Follow-up happened late, sometimes way too late for the caller’s needs.
Even when I called people back, although a necessary task to stay in business, it was not always the best use of my time.
Hiring a full-time sales or intake person wasn’t realistic.
Handling every inquiry herself wasn’t sustainable.
Something had to change.
We Didn’t Need More People Answering Phones
We needed a smarter inbound sales system.
One that could:
Answer every call
Ask the right qualifying questions
Route serious prospects forward
Book appointments instantly
Do it consistently, 24/7
So We Built Call ViVi
Call ViVi isn’t just an AI receptionist (check out services here).
She’s a fully trained inbound sales and lead-qualification agent who:
✔ Answers calls 24/7
✔ Screens and qualifies inbound leads
✔ Routes the right prospects to scheduling
✔ Books appointments directly to your calendar
✔ Reduces drop-off with smart follow-ups
✔ Protects your time, and your revenue!
And yes, she sounds human.
What Happened Next Surprised Us
Once Call ViVi started handling inbound calls, everything changed.
No more missed opportunities.
No more inconsistent intake.
No more hot leads going cold.
Every caller was greeted professionally.
Every inquiry followed the same qualification flow.
Every serious prospect was guided towards the next step.
Instead of reacting to inbound calls, the business finally had a predictable inbound pipeline.
Call ViVi Doesn’t Replace Sales Teams. She Makes Them More Effective.
At first, we wondered if staff would see Call ViVi as “competition.”
They didn’t.
They saw her as a relief.
ViVi handled the repetitive inbound conversations: qualifying, routing, scheduling, so humans could focus on real conversations, real relationships, and real closing.
She didn’t replace people.
She replaced burnout, inconsistency, and lost momentum.
CallViVi didn’t replace the team, she became part of it.
Built by a Husband-and-Wife Team to Solve a Costly Business Problem
CallViVi was built for small and midsized businesses that rely on inbound calls to grow, and can’t afford to lose revenue to voicemail, slow follow-up, or unqualified leads.
She answers.
She qualifies.
She books appointments.
She never sleeps.
And she helps your business capture the revenue it’s already generating.
Mike Dowdy & Colleen Mullen
Founders, CallViVi